Garment Fit/Sizing

• We have three apparel categories, Women’s, Men’s, and Unisex. Sizing is going to be a little different for each category. If you are unsure, please refer to the size charts.

• For custom garments, they will be tailored to the measurements that have been provided to us.

• Accessories, for the most part, will be one size only.

Change or Cancel My Order

• Orders may not be changed once they have been placed unless said item is sold out. (If address provided is wrong, please reach out ASAP)

• Orders may ONLY be cancelled within 30 minutes of the order being placed.

Discounts

• Discounts may NOT be applied to custom made items.

• Discount codes are not able to be stacked and will be limited to one per order.

Damages

• In the event that the product ordered has arrived damaged, please contact us with details of the damage along with the order number, and a picture of the damaged product.

Shipping and Orders

• As we are committed to providing the best quality products, please allow up to 3 weeks for orders to be shipped.

• After your order is placed, you will be provided with an order confirmation, as well as tracking information once the order is shipped.

• Please note that we are NOT responsible for any loss or theft of packages due to packages being shipped to an insecure location.

• We currently do not ship orders internationally but will provide updates as business changes.

One and Only

• The one and only section is for items that have been made but will not be produced more than once. They will typically include samples, or deadstock items.

Product Info and Care

• Please refer to product page or label for specific care instructions.

We reserve the right to cancel any order for any reason we see fit. We reserve the right to decline service for any reason we see fit. We reserve the right to update terms and conditions and will provide notice prior to said changes. By purchasing from Nailahsimone.com you agree to the above terms.